The Intangible Nature of Services Often Leads Customers to Use

question 29

True/False

The intangible nature of services often leads customers to use prices as a measuring tool for quality.

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Definitions:

Layout Strategy

A plan that determines the optimal physical arrangement of resources within a facility to enhance operations and efficiency.

Competitive Requirements

The essential conditions or specifications that an enterprise or product must meet to effectively compete in the market, including quality, price, and features.

Material Handling

The moving, protecting, storing, and controlling of materials and products throughout manufacturing, warehousing, distribution, consumption, and disposal.

Retail Layout

The strategic placement of products, categories, and departments within a retail store to enhance customer experience and store performance.