The Need for Direct Customer Interface in Providing Services Means

question 54

Multiple Choice

The need for direct customer interface in providing services means that service providers must often have _____.

• A)a warranty
• B)a command of the local language
• C)a local presence
• D)low profit expectation
• E)an inside government contact

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Definitions:

Planning

The process of making plans for something, including setting goals, defining actions to achieve the goals, and mobilizing resources to execute the actions.

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Individuals holding positions of authority and influence within an organization, capable of making significant decisions and impacting others' careers.

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Achievements credited to an individual, often reflecting personal effort or ability.

Rated

An evaluation or assessment, often involving a numerical scale or letter grade, assigned to measure the quality, performance, or other characteristics of someone or something.