Given What Motivation Theorists Tell Us About Expectancies and Values

question 65

Multiple Choice

Given what motivation theorists tell us about expectancies and values, you are least likely to value an activity that:

• A)will make you look good in front of your peers.
• B)you will have to work exceptionally hard to succeed.
• C)you do not enjoy but is important for career success.
• D)will enable you to obtain desired reinforcement.

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Definitions:

Instrumental Support

Practical assistance or resources provided to individuals to help them fulfill their tasks or achieve their goals.

Service Gaps Model

A framework used to identify and analyze the gap between customer expectations and the actual services delivered, aiming to improve service quality.

Potential Gaps

Possible disparities or differences that could emerge between expectations and actual outcomes in various contexts, such as service delivery, product performance, or communication.

Service Quality

The evaluation of the alignment between a customer's expectations and the quality of service provided.