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In 1984, an Oregon cult calling themselves the "Rajneeshees" began to have regular conflicts with the small town that was the home of their rapidly expanding commune.The 7,000 members cult had grown so large that they had their own zip code, and unsettled neighbors by patrolling their compound with Uzis and a Jeep mounted with a .30 caliber machine gun.After the city denied their building permits, the cult decided that they were going to take over the local government.After other plans failed, they decided the best route was to contaminate 10 salad bars in popular local restaurants with salmonella in order to suppress the vote.751 people became ill, 45 were hospitalized, but thankfully no one died.This attack is still recognized as the largest ______ attack in American history.
Real Interviews
Actual, face-to-face or virtual conversations with individuals aimed at gathering information, insights, or assessing qualifications for a specific purpose.
Journey Mapping
A visual representation or diagram that outlines the steps customers go through in engaging with a company, with the aim of understanding their experience.
Developing Empathy
Enhancing the ability to understand and share the feelings of another, which can improve interpersonal relations and customer service.
Customer Journey Map
A visual representation of the steps a customer goes through in engaging with a company, from initial awareness to post-purchase experiences.
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