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Discuss the negative impact of high caseload numbers on probation and parole officers' ability to supervise offenders.
Passive-Aggressive Behavior
A pattern of expressing negative feelings indirectly rather than openly addressing them.
Nondefensive Communication
A style of communicating characterized by openness, honesty, and a lack of defensiveness, meant to foster understanding and problem-solving.
Civility
Communication and behavior that respect the integrity and dignity of the individual.
Workplace Incivility
Low-intensity deviant behavior with ambiguous intent to harm the target, manifesting in rudeness and discourtesy in the workplace.
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