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In the case study discussed in the chapter, the electronics firm was actually enhancing its profits by selling calculators at a price that was below average cost.
Misleading Advertising
Advertising that deceives or is likely to deceive the consumer, often leading to an incorrect understanding or decision.
Competition Act
A law designed to preserve and promote competition and to protect consumers from anti-competitive practices by companies.
Money-back Guarantee
A pledge to refund a customer's payment if the product or service does not meet the advertised standards or expectations.
Abuse of Dominant Position
An anti-competitive business practice where a dominant firm uses its market power to exclude competitors or exploit consumers.
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