Which Statements Made by the Prescriber Demonstrate an Understanding of Effective

question 10

Multiple Choice

Which statements made by the prescriber demonstrate an understanding of effective medication education? (Select all that apply.)

• A) "This medication needs to be stored in the refrigerator."
• B) "Take 3 tablets daily: 1 with breakfast, 1 with lunch, and one with dinner."
• C) "You need to take the medication as we discussed until all the tablets are gone."
• D) "Call the office immediately if you begin experiencing any itching, headache, or difficulty breathing."
• E) "When you call about a medication refill, be sure to let the pharmacist know you are talking about your heart pill."

---

Definitions:

Service Level Agreements

Formal contracts between service providers and customers that define the level of service expected from the provider.

Corporate Objectives

The defined goals and intentions of a corporation, aimed at guiding its overall direction and strategy for achieving success and growth.

Internal Customers

Individuals or departments within an organization that receive products or services from other parts of the company.

Inter-Divisional Transfer Price

The price charged for goods or services exchanged between divisions of the same company.