Examlex
Of the following assets, which is the generally the least liquid?
Customer Service
The provision of service to customers before, during, and after a purchase to enhance their satisfaction and experience.
Emotional Trap
A situation where one's emotions control their actions or decision-making, leading to potentially negative outcomes.
Confidence
The feeling or belief that one can rely on someone or something; self-assurance.
Silent Customer
A term for a customer who experiences dissatisfaction with a service or product but does not voice their complaints to the provider.
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