Examlex
Banks are required to keep a minimum level of reserves on hand.The intent of this regulation is
Internal and External Customers
Refers to the individuals or entities within (internal) and outside (external) an organization that receive and are affected by its services or products.
Kaoru Ishikawa
A prominent Japanese organizational theorist and quality management innovator best known for developing the Ishikawa or fishbone diagram as a tool for quality control and problem-solving.
Customer
An individual or entity that purchases goods or services from a business.
Armand V. Feigenbaum
A quality control expert and developer of the Total Quality Control concept, advocating for systems thinking in quality management.
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