Examlex
The structural deficit is defined as
Customer Satisfaction
The measure of how products or services provided by a company meet or surpass a customer's expectations.
Familiar Service
Service delivery characterized by personalized and known experiences often tailored to the individual preferences of customers based on previous interactions.
Positive Mood
A state of mind that is characterized by optimism, happiness, and satisfaction, often influencing an individual's outlook and behavior.
Continuance Commitment
The commitment of an employee to an organization based on the costs that the employee associates with leaving the organization.
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