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The hamstring muscles are the ____________________, ____________________, and ____________________.
Customers' Expectations
The perceived value or quality of service or product that customers believe they will receive from a business.
Standards
Established benchmarks or norms specifying the expected levels of quality, performance, or compliance.
Quality Costs
Represents the expenses associated with preventing, detecting, and correcting defective work in products or services.
Defect Rate
A measure of the frequency at which errors or flaws occur in a manufacturing process or a product.
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