In Written Direct Requests

question 21

Multiple Choice

In written direct requests,

• A) put the request in the subject line.
• B) never ask a question in the subject line.
• C) never set off your questions with bullets.
• D) avoid asking for the action you want plainly and straight to the point.
• E) put the topic of the request in the body of the letter instead of in the subject line.

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Definitions:

Deviation

Difference between expected payoff and actual payoff.

Expected Value

The weighted average of all possible values of a random variable, with the weights being the probabilities of each outcome.

Absolute Value

The distance of a number from zero on the number line, disregarding its sign.

Payoff

The outcome or return from an investment or decision, often expressed in terms of profit or loss.