Which of the Following Statements About Negative Messages Is True

question 59

Multiple Choice

Which of the following statements about negative messages is true?

• A) They are separate from business and administrative communication.
• B) They rarely attempt to maintain goodwill.
• C) They have a single purpose of eliminating future communication on an issue.
• D) They are unable to be restructured to create a positive feeling.
• E) They should make readers feel that the decision made is fair and reasonable.

---

Definitions:

Present Value Factors

Numerical factors used to calculate the present value of a future amount by considering the time value of money and interest rates.

Operating Lease

A contract that allows for the use of an asset but does not convey rights similar to ownership, typically shorter term and cancellable.

Future Rentals

Expected or scheduled payments for the use of tangible assets (such as real estate or equipment) over the duration of a lease agreement.

Contingent Rentals

Contingent Rentals are lease payments that are not fixed or established in advance but depend on a future event or condition, like a percentage of sales.