Kai Has Just Finished Writing a Draft of the Instructions

question 6

Multiple Choice

Kai has just finished writing a draft of the instructions that will be included with the new electronic device produced by his company. Which of the following processes is likely to reveal the most flaws in the document's design?

• A) Read through the document a minimum of five times before publishing.
• B) Observe and interview a diverse group of users while they read the document.
• C) Have Kai's boss read through the instructions and provide feedback.
• D) Send the instructions to a highly educated reader for analysis.
• E) Compare the document to a successful set of instructions for a similar product.

---

Definitions:

Tobacco Use

The habitual consumption of tobacco products, including cigarettes, cigars, smokeless tobacco, and other forms, typically associated with health risks such as cancer and heart disease.

Smoking

The inhalation of the smoke of burning tobacco encased in cigarettes, pipes, and cigars, a well-known hazardous habit linked to various diseases.

Thyroid Gland

An endocrine gland located in the neck that produces hormones regulating metabolism, body energy, and the body's use of other hormones and vitamins.

Palpate

To examine or explore with the hands, feeling for organs, masses, or other physical conditions.