Why Is Usability Testing an Important Step in Document Design

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The Answer is Usability testing, or assessing one's documents with real audiences, is an important step in document design. A document that looks attractive may or may not work for an audience. To know whether a design is functional, one should test it with the audience. According to Jakob Nielsen, a usability consultant, testing a draft with five users will reveal 85% of the problems with the document. One should test documents with people who are most likely to have trouble with it such as very old or young readers, people with little education, or people who read English as a second language.

Why Is Usability Testing an Important Step in Document Design

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