Which of the Following Statements About Goodwill in Business Communication

question 40

Multiple Choice

Which of the following statements about goodwill in business communication is true?

• A) Goodwill is less important now that the majority of jobs are in service.
• B) Goodwill increases the challenges of business and administration.
• C) Goodwill is important internally, not externally.
• D) Goodwill helps to create less staff turnover.
• E) Goodwill is built exclusively by you-attitude.

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Definitions:

Random Variable

A numerical variable whose values are determined by the outcomes of random situations.

Poisson Distribution

A statistical distribution showing the probability of a given number of events happening in a fixed interval of time or space if these events occur with a constant mean rate and independently of the time since the last event.

Poisson Distribution

A distribution for predicting the probability of a given number of events occurring over a fixed interval of time or space.

Normal Distribution

A probability distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence than data far from the mean.