Examlex

Solved

Mateo Works as a Customer Service Representative at Asphalt Autos

question 32

Multiple Choice

Mateo works as a customer service representative at Asphalt Autos. He writes a letter to a customer who has recently become a member of the lifetime service club. Which of the following introductory statements written by Mateo best illustrates you-attitude?


Definitions:

Utilitarianism

An ethical theory suggesting that the best action is the one that maximizes utility, or the greatest good for the greatest number of people.

Whistle-Blowers

Individuals who expose illegal, unethical, or improper practices within an organization to the public or authorities.

Unethical Actions

Behaviors or decisions that violate moral or professional principles, often leading to negative consequences for individuals or organizations.

Corporate Snitches

Informal term for employees or affiliates who report unethical, illegal, or questionable practices within their organizations to authorities or the public.

Related Questions