When You Write to People You Do Not Know Well

question 57

True/False

When you write to people you do not know well outside your organization, it is good to address them by their first names to build a professional relationship.

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Definitions:

Starter Relay

The magnetic switch that when energized by the starter control circuit closes the high-current cranking circuit. Also known as magnetic switch or mag switch.

Sub-zero Conditions

Environments or temperatures below 0°C (32°F), often requiring special considerations for materials and equipment.

Gelled Engine Oil

Refers to engine oil that has thickened into a semi-solid state, often due to low temperatures.

Flywheel Ring Gear

A gear attached around the circumference of the flywheel in an internal combustion engine, engaged by the starter motor to start the engine.