Examlex
How can ethical behavior serve as a competitive advantage?
Lost-Time Accidents
Workplace incidents resulting in an employee being unable to work for a period of time, causing loss of productivity and potentially incurring costs associated with workers' compensation.
Customer Satisfaction
An evaluation of the degree to which a company's products or services exceed or fulfill customer expectations.
Return On Sales
A financial ratio that measures the percentage of profit made from sales after covering operating expenses.
Expectancy Theory
A motivational theory suggesting that an individual's motivation depends on their expectation of the outcome and the value they place on that outcome.
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