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The manager of a project causes a catastrophic failure in the project that threatens the timely delivery of the project. Frank, another project manager, is asked to take over. He initiates a backup plan created by him, and he takes critical steps to recover from the setback and salvage the project. In this scenario, Frank is most likely using a(n) _____.
Role
A set of expectations (norms) about a social position, defining how those in the position ought to behave.
Cognitive Dissonance
A state of conflict or discomfort experienced when holding contradictory beliefs, values, or attitudes.
Attribution
The process by which individuals explain the causes of behavior and events.
Attitude
A psychological construct representing an individual’s degree of like or dislike for an item, which influences their reactions and decisions.
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