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A recent immigrant to Canada has been having some difficulties with everyday life, and after some initial hesitation, decides to see a therapist for some assistance. After the interview, the therapist makes a particular diagnosis and is discussing the case with a colleague when the colleague raises some concerns. She points out that the therapist may need to reconsider his diagnosis because the behaviours involved are much more common and are even considered "normal" in the country from which the person came. This example highlights the importance of _______ in defining abnormality.
Self-Managed Teams
Groups of workers who are given the responsibility and autonomy to manage themselves and make decisions about their work.
Goal Congruence
A situation in which company goals align with the personal goals of its employees, leading to enhanced organizational performance.
Customer Service
The support and guidance offered by a business to its customers and users of its products or services.
Business Unit Reporting
The process of preparing and presenting financial and operational information segmented by individual divisions or units within a larger organization.
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