Stephen Had a Fear of Public Speaking

question 397

Multiple Choice

Stephen had a fear of public speaking. Before and during every public presentation he had to make he broke out in a cold sweat, his heart raced, and he continuously cleared his throat. One day he found himself giving an impromptu demonstration for his employees. He realized he was speaking in a public format and none of his usual symptoms were present. His problem decreased over time as this success increased his _____________.

• A)self-efficacy
• B)Type A personality
• C)hardiness
• D)potential stressor

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Definitions:

Ergonomics

The study and design of equipment, systems, and processes to optimize human well-being and overall system performance.

Job Environment

The physical and psychological conditions under which employees work, including factors such as office layout, culture, and safety.

Physiological Capabilities

The natural functions and activities of the body, including its ability to perform physical tasks, adapt, and respond to environmental demands.

Uncertainty Avoidance

A cultural dimension that describes the extent to which people in a society are uncomfortable with ambiguity and uncertainty.