Examlex
What defense mechanism is the student using when he cheats on an exam saying that all other students were cheating too?
Face-To-Face
Interaction with another person or persons in direct, physical presence, as opposed to through digital or remote communication methods.
Mediation
A conflict resolution process where a neutral third party helps disputants come to a consensual agreement.
Process Control
The use of technology and systems to monitor and adjust the operation of industrial processes to maintain desired performance.
Buffers
Elements introduced at the beginning of a message to soften its impact or prepare the audience for bad news.
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