The table below shows data (in millions) for Sun Trust Banks in September 2017 and September 2018. Suppose that the desired reserve ratio is 3 percent. 
The data show that Sun Trust ________ make more loans in 2017 and ________ make more loans in 2018.
Definitions:
Expense Forecast
An estimate of future costs incurred by a business or project over a specific period.
Cash Cows
Products or business units that generate significantly more revenue than they consume in resources, often funding other areas of a business.
BCG Matrix
A strategic business tool that uses market growth and market share to categorize business units or products into four quadrants: Stars, Question Marks, Cash Cows, and Dogs.
Situation Analysis
An assessment of the current circumstances or factors affecting a specific organization, project, or business venture, to inform strategic planning.
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