Some Sales Managers Are Talking Shop

question 50

Multiple Choice

Some sales managers are talking shop. Which of the following quotations refers to a movement along the demand curve?

• A) "Since our competitors raised their prices our sales have doubled."
• B) "It has been an unusually mild winter; our sales of wool scarves are down from last year."
• C) "We decided to cut our prices, and the increase in our sales has been remarkable."
• D) none of the above

Recognize the role and responsibility of different departments in variance analysis and standard cost setting.

Differentiate between various types of standards such as ideal, normal, and tight standards.

Understand how standard costs contribute to management planning, control, and decision making.

Comprehend the implications of setting standards on employee motivation and performance.

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Definitions:

Active Listening

Active Listening is the process of fully concentrating, understanding, responding, and remembering what is being said in a conversation.

Emotional Support

Assistance provided through understanding, empathy, and concern for one's well-being.

Active Listening

Active Listening is fully concentrating on what is being said rather than just passively hearing the message, showing full involvement and understanding.

Engagement

The degree of attention, enthusiasm, and dedication that an individual shows towards a particular activity or task.