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All commissions of unfair business practices entitle consumers to receive exemplary damages or to rescind the agreement entered into.
Bureaucracy
An administrative system, especially in a government, characterized by hierarchy, fixed rules, and a detailed division of labor.
Norms
Socially accepted rules or standards of behavior that guide individuals' actions in a group.
Culture
The shared values, beliefs, norms, practices, and customs of a group of people that shape their behavior and interactions.
Behavior
The observable actions and reactions of individuals or groups in a particular context or environment.
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