You Enter a Restaurant for the First Time and Notice

question 140

Multiple Choice

You enter a restaurant for the first time and notice the arrangement of the tables, the friendliness of the waitstaff, and the general ambience of the place. As you take in the information around you, you are engaging in the first step of the memory process known as:

• A) retrieving.
• B) encoding.
• C) elaborating.
• D) storing.

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Definitions:

Organizational Culture

The shared beliefs, values, norms, and practices that dictate the behavior of people within an organization.

Conformity

The act of matching attitudes, beliefs, and behaviors to group norms or societal standards.

Chain of Command

The hierarchy within an organization that outlines the authority and reporting relationships among employees.

Formal Rules

Explicit, codified regulations or procedures that govern conduct within organizations or communities.