Farouk Is Nervous About His Upcoming Sales Presentation

question 25

Multiple Choice

Farouk is nervous about his upcoming sales presentation. The night before, he carefully thinks through everything from what he is going to wear and what he is going to say, to how he will remain calm and smile at just the right times. In his effort to appear competent and likeable as a sales rep, Farouk is engaging in:

• A) impression formation.
• B) social facilitation.
• C) impression management.
• D) social comparison.

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Definitions:

Implied Warranties

Warranties that are not expressly stated but are assumed by law to exist in a sales contract to protect the buyer.

Common Law

A legal system grounded in established precedents and traditions, not on written statutes.

Constructive Eviction

Occurs when a landlord's failure to maintain the leased premises effectively forces the tenant to leave due to uninhabitable conditions.

Implied Warranty

An assurance, not explicitly stated, that a product meets certain quality and reliability standards.