________ Is a Strategy in Which the Salesperson Provides Customers

question 84

Multiple Choice

________ is a strategy in which the salesperson provides customers with the opportunity to purchase related products or services of greater value in place of, or along with, the consumer's initial product or service selection.

• A) Bundling
• B) Cross-selling
• C) Downselling
• D) Upselling

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Definitions:

Skills-based Pay

A compensation system that rewards employees for the range, depth, and types of skills and knowledge they are capable of using in their work, rather than their job title or position.

Knowledge Program

A structured plan or initiative aimed at knowledge management, including the creation, sharing, and utilization of knowledge within an organization.

Job-relevant Skills

Abilities or expertise that are directly applicable and essential for performing specific tasks or duties within a job role.

Organisational Behaviour Modification

The systematic use of principles of behavior analysis to change and improve individuals' actions within an organizational setting.