________ CRM Systems Are Interactive Systems That Enable Organizations to Conduct

question 128

Multiple Choice

________ CRM systems are interactive systems that enable organizations to conduct communications related to sales, marketing, and customer service activities through portable devices for the purpose of building and maintaining relationships with its customers.

• A) On-demand
• B) On-premise
• C) Open-source
• D) Mobile

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Definitions:

Sociobiology

A scientific field that explores the biological basis of social behavior in animals and humans.

Evolutionary Sociology

An approach within sociology that uses evolutionary theory to understand the development and variations of social structures, practices, and institutions over time.

Darwinian Sociology

An approach in sociology that applies the principles of Darwin's theory of natural selection to the study of social behavior and structures.

Evolutionary Psychology

A relabelled form of sociobiology that argues that Darwinian inheritance can explain contemporary human behaviour.