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Analytical CRM Systems Provide ________ by Analyzing Customer Behavior and Perceptions

question 35

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Analytical CRM systems provide ________ by analyzing customer behavior and perceptions.


Definitions:

Factorial ANOVA

A statistical test used to determine the effect of two or more independent variables at multiple levels on a dependent variable.

Participants Tested

Refers to the individuals who partake in a study or experiment and whose performance or responses are evaluated.

Significant

Referring to statistical results, it denotes findings that are unlikely to have occurred by chance, indicating a meaningful difference or correlation.

Main Effects

The direct impact of an independent variable on a dependent variable in an experimental design.

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