You Decide to Purchase Oracle's Netsuite CRM+ System

question 148

Multiple Choice

You decide to purchase Oracle's Netsuite CRM+ system. This is an example of a(n) ________ CRM system.

• A) on-demand
• B) on-premise
• C) mobile
• D) social

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Definitions:

Customer Complaint

Refers to a formal expression of dissatisfaction or grievance from a customer about a product or service.

Company Policy

A set of guidelines and rules that dictate how various situations should be handled within a business, ensuring consistency and compliance.

Negative Response

A reply or reaction that expresses disagreement, refusal, or dissatisfaction.

Direct Message

A private form of communication between individuals or groups on social media or messaging platforms.