Laurie Heads Up a Team Creating a New Process for the Shipping

question 102

Multiple Choice

Laurie heads up a team creating a new process for the shipping department of her company. She worked with external consultants and wrote a process diagram. The team is now asking the VP of shipping to review the process diagram and give opinions. Laurie's team is at the ________ knowledge stage of the KMS cycle.

• A) capture
• B) disseminate
• C) refine
• D) create

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Definitions:

Well-Designed Jobs

Positions that are structured to effectively balance workload, offer clear responsibilities, and align with the employee's skills and interests, leading to increased satisfaction and productivity.

Employee Output

This term refers to the quantity and quality of work produced by an employee within a given time period.

Organizational Productivity

The measure of how efficiently and effectively a company or organization utilizes its resources to achieve its goals.

Job Description Approval

The process by which a job description is formally reviewed and ratified by relevant authorities or departments within an organization.