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Chevron Identified Their Desired Outputs and Then Worked Backward by Examining

question 125

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Chevron identified their desired outputs and then worked backward by examining the supporting processes. They used a holistic approach that led the company to examine the interdependencies among processes used in different business units. This is a _________ approach.


Definitions:

Specific Goals

Clearly defined, measurable, and time-bound objectives that are designed to guide actions and measure progress.

Feedback

Information given to an individual or system about its performance, intended to guide future improvements or adjustments.

Universality

The quality of being true or applicable in all situations, cultures, or times.

Facial Expressions

Nonverbal cues conveyed by movements of the facial muscles, often reflecting emotions.

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