An Account Is an Explanation a Manger Can Use to Smooth

question 29

Multiple Choice

An account is an explanation a manger can use to smooth over a perceived slight or to mitigate problems resulting from diverse perspectives; it is an important way to cope with conflicts resulting from cultural diversity. Which of the following types of accounts are accurately defined?

• A) Mitigating accounts: aimed at negotiating a compromise to lower tensions caused by an initial action
• B) Justification account: involves denying admission that an offensive action occurred
• C) Concession accounts: basically the same as justification accounts
• D) Ideological account: involves owning up to actions taken and admitting it was not legitimate to do so given the circumstances

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Definitions:

Debs's Piece

Refers to writings or speeches by Eugene V. Debs, an American socialist, political activist, trade unionist, and five times the candidate of the Socialist Party of America for President of the United States.

Great Migration

The movement of over six million African Americans from the rural Southern United States to urban areas in the North, Midwest, and West from approximately 1916 to 1970, seeking better job opportunities and living conditions.

Liberal Internationalism

A foreign policy doctrine that emphasizes international cooperation, the promotion of democracy, and the use of international institutions to achieve peace and prosperity.

Niagara Movement

An early 20th-century African American civil rights organization that sought to oppose racial segregation and disenfranchisement.