Better Understanding of Local Staff and Customers, Greater Openness to New

question 33

True/False

Better understanding of local staff and customers, greater openness to new ideas, and expanded perspectives and interpretations are all potential benefits of diversity for multinationals.

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Definitions:

Providing Information

The act of giving data or facts to enhance knowledge or understanding.

Setting Norms

The process of establishing acceptable behaviors and expectations within a group or society.

Facial Expressions

Facial expressions are configurations of the facial muscles that convey the emotional states of an individual to observers.

Hand Gestures

Movements of the hands and arms used to communicate ideas or intentions, often complementing verbal communication.