The Number of Daily Calls Received by a Help Desk

question 81

Multiple Choice

The number of daily calls received by a help desk between the hours of 9:00 a.m. and 10:00 a.m. can be described by the following probability distributions: Use the following random numbers to simulate the number of calls to the help desk between 9:00 a.m. and 10:00 a.m. for the next five days: 39, 55, 18, 16, 70.
If the first random number interval begins with 1, then the number of calls that would be simulated for day 3 is

• A) 50
• B) 55
• C) 60
• D) 65

---

Definitions:

Phoneme

The smallest unit of sound in a language that can distinguish one word from another.

Morpheme

The smallest grammatical unit in a language, unable to be further divided without altering or losing its meaning.

Bilingualism

The ability to fluently speak and understand two languages, which can influence cognitive processes and neurological structure.

Cognitive Error

A systematic pattern of deviation from norm or rationality in judgment, often leading to inaccurate conclusions or perceptions.