The Number of Daily Calls Received by a Help Desk

question 50

Multiple Choice

The number of daily calls received by a help desk between the hours of 9:00 a.m. and 10:00 a.m. can be described by the following probability distributions: Use the following random numbers to simulate the number of calls to the help desk between 9:00 a.m. and 10:00 a.m. for the next five days: 39, 55, 18, 16, 70.
If the first random number interval begins with 1, then the average number of calls received over the simulated five-day period is

• A) 63
• B) 62
• C) 61
• D) 60

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Definitions:

Psychology

The systematic exploration of the human psyche and its operations, particularly those influencing actions within a specific situation.

1879

The year when the first psychological laboratory was established by Wilhelm Wundt, commonly regarded as the year psychology was founded as a science.

Dependent Variable

In an experiment, the variable that is being tested and measured, expected to change in response to manipulations of the independent variable.

Independent Variable

The variable in an experiment that is manipulated or changed by the researcher to observe its effect on the dependent variable.