Forecasting Customer Demand Is Rarely a Key to Providing Good

question 2

True/False

Forecasting customer demand is rarely a key to providing good quality service.

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Definitions:

Emergent Norm Theory

Collective behaviour is regulated by norms based on distinctive behaviour that arises in the initially normless crowd.

Norm-Governed Behaviour

Actions or behaviors that are regulated by the norms or rules of a society or group, ensuring compatibility and cohesion within the group.

Collective Action

Activities or efforts undertaken by a group of people with the aim of achieving a common goal.

Deindividuation

This refers to a psychological state where individuals within a group lose self-awareness and the sense of individuality, leading to uninhibited and sometimes antisocial behavior.