Because Services Are Labour Intensive, Human Resources Is Becoming a More

question 20

True/False

Because services are labour intensive, human resources is becoming a more important strategic factor for service companies.

---

Definitions:

Academic Performance

A measure of how well a student is accomplishing their educational goals, typically through grades or other assessments.

Fundamental Attribution Error

Observers’ overestimation of the importance of internal traits and underestimation of the importance of external situations when they seek explanations of another person’s behavior.

Scowl

A facial expression characterized by furrowing one's eyebrows and frowning, often indicating disapproval or anger.

Stereotype Threat

An individual’s fast-acting, self-fulfilling fear of being judged based on a negative stereotype about their group.