All of the Following Prompt the Flow of Customers in Service

question 23

Multiple Choice

All of the following prompt the flow of customers in service organizations except

• A) free-flow layouts.
• B) grid layouts.
• C) zig-zag layouts.
• D) loop layouts.

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Definitions:

Compulsory Treatment Orders

Legal orders which require a person with a mental health disorder to undergo treatment or therapy without their consent.

Coercive

Referring to the use of force or intimidation to obtain compliance or control over others.

Net-widening

The phenomena by which interventions designed to divert individuals from the criminal justice system actually increase the number of individuals being controlled or supervised by the system.

Best Interests Principle

In provincial mental health law, the doctrine that decisions made by others about the treatment of people suffering from mental disorders should maximize the chances of a good outcome, taking into account the risks and benefits of all available treatments.