Discuss Outsourcing Decision Factors, Provide Examples of Process Plans, and Use

question 72

Essay

Discuss outsourcing decision factors, provide examples of process plans, and use break-even analysis for process selection.

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Definitions:

Restraining Forces

Factors that resist or oppose change within an organization, hindering its progress and adaptation.

Driving Forces

Factors that actively contribute to the movement, change, or development of certain processes or outcomes.

Unfreezing

The initial phase in the change process where existing behaviors, attitudes, or norms are challenged and destabilized.

Lewin's Basic Change Model

A three-stage theory of change that describes the process as unfreeze, change, and refreeze, used to manage change within an organization.