A Service Counter Employs Two Servers

question 60

Multiple Choice

A service counter employs two servers.On average,a server requires 8 minutes to process a customer and service times follow an exponential distribution.Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution.The average number of customers waiting to be served would be

• A)4.444
• B)2.844
• C)1.600
• D)0.893

Understand the AIDA procedure and its steps in sales presentation.

Recognize different sales presentation methods and their suitability to various selling situations.

Identify the advantages and disadvantages of memorized sales presentation.

Explain the concept and advantages of the formula sales presentation method.

---

Definitions:

Sole Proprietorship

A business that is owned by one person.

Public Corporation

A corporation where any person can purchase a share of stock in the corporation.

Fast-moving Average

A statistical method used in analyzing data points by creating a series of averages of varying subsets from the complete dataset.

Slow-moving Average

A method in technical analysis that smooths out price data by creating a constantly updated average price over a specific period of time, typically used to identify trends.