All of the Following Are Dimensions of Quality for Services

question 33

Multiple Choice

All of the following are dimensions of quality for services, except

• A) courtesy.
• B) servicability.
• C) consistency.
• D) responsiveness.

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Definitions:

Line Graph

A type of graph that uses lines to connect data points representing changes in values over time or other variables.

Visual

A type of content that includes images, graphs, or other graphical elements to convey information or concepts.

Proposed Schedule

A proposed schedule outlines planned dates and times for specific activities or events, often used in project management to organize and communicate the sequence of tasks.

Grouped Bar Charts

A graphical representation where bars are used to compare different groups of data across categories, with each group's bars clustered together.