All of the Following Are Dimensions of Quality for Services

question 33

Multiple Choice

All of the following are dimensions of quality for services, except

• A) courtesy.
• B) servicability.
• C) consistency.
• D) responsiveness.

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Definitions:

Work Experience

A record of jobs and positions held, including tasks, responsibilities, and achievements, often provided by applicants in job applications.

Educational Requirements

The specific set of academic qualifications or levels of education a person needs to complete or attain to be eligible for a job, program, or professional certification.

Organizational Skills

The ability to efficiently manage tasks, time, and resources to achieve objectives.

Analytical Skills

The ability to critically assess and interpret information, solve problems, and make decisions based on evidence and logical reasoning.