Examlex
All of the following are parts of DMAIC,except:
Bad News
Bad news refers to unfavorable or distressing information that needs to be communicated.
Indirect Method
A communication approach that presents the main message after providing background or contextual information.
Indirect Approach
A method of communication or action that is not straightforward but instead uses suggestions or implications to convey a message.
Negative Message
A communication that delivers unfavorable or disappointing information, necessitating tactful presentation to lessen adverse reactions.
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