Examlex
Infants in what geographic part of Canada are more likely to die before their first birthday than are infants in other parts of the country?
Process Controls
Mechanisms and procedures implemented to regulate and optimize the performance of processes within an organization.
Formalization
Is written documentation of work rules, policies, and procedures.
Total Quality Management
A holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal.
Centralization
The degree to which the authority to make decisions is restricted to higher levels of management.
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