Consumers Who Get Restless from Waiting in Line to Purchase

question 42

True/False

Consumers who get restless from waiting in line to purchase an item may be turned off. They are experiencing the negative aspects of psychological time.

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Definitions:

Cortisol

A steroid hormone produced by the adrenal glands, often increased in response to stress or low blood-glucose concentration.

Adrenal Glands

Small glands located on top of each kidney that produce hormones such as adrenaline and cortisol, which help control heart rate, blood pressure, and other body functions.

Anger-Linked

Associated with or influenced by the emotion of anger.

Heart Disease

A range of conditions affecting the heart, including coronary artery disease, heart attacks, congestive heart failure, and congenital heart defects.