A Recently Opened Clothing Store Makes Sure That Every Time

question 13

Multiple Choice

A recently opened clothing store makes sure that every time a customer walks into the store, that customer is made to feel important by a customer service representative, regardless of whether the customer is intent on purchasing a product. Which reason for shopping is the store trying to appeal to?

• A) social experiences
• B) sharing of common interests
• C) interpersonal attraction
• D) status

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Definitions:

Resocialization

Resocialization is the process by which individuals learn new norms, values, attitudes, and behaviors to adapt to a new social role or environment, often replacing previously held social scripts.

Adaptive Socialization

The process through which individuals learn and adjust their behavior to fit the norms and roles required for successful integration within their society or specific groups.

Anticipatory Socialization

A process through which people learn the values, behaviors, and norms of a social role or group they aspire to join in the future.

Self-fulfilling Prophecy

A belief or expectation that an individual or group holds, which influences their actions in a way that causes the belief to become a reality.