Which of the Following Statements Does the Best Job of Reinforcing

question 67

Multiple Choice

Which of the following statements does the best job of reinforcing positive "ethics" norms?

• A) "In our department, people are always looking for better ways of doing things."
• B) "People on this committee are good listeners and actively seek out the ideas and opinions of others."
• C) "We try to make fair and just decisions, and we expect others to do the same."
• D) "On our team, people always try to work hard."
• E) "It is a tradition around here for people to stand up for the company when others criticize it unfairly."

---

Definitions:

Call Centre

A centralized office used for receiving or transmitting a large volume of requests by telephone, often for customer service purposes.

Reward System

A structured scheme for the distribution of benefits or incentives to employees or participants, based on their performance and achievements.

Profit Sharing

A company policy of distributing a portion of its profits to its employees.

Gain Sharing

A type of incentive plan where savings from increased productivity are shared between employees and the company.